First Great Western has been recognised as the best overall Rail Business of the Year, cialis at the leading rail industry awards, as well as winning three other categories.
Scooping awards in Customer Information and Service for keeping the west moving during Dawlish; best Marketing Campaign for I’m Great Westerner and in Engineering Excellence for the Engineering team based at Laira Depot in Plymouth, FGW has been named as the Rail Business of the Year at the industry’s Rail Business Awards.
FGW Managing Director Mark Hopwood spoke of the amazing achievement over a difficult year, but told that more improvements were to come.
He said: “I am immensely proud of this industry award and the work put in by all of our dedicated staff.
“While much focus has been put on the collapse of the sea wall at Dawlish and our efforts to maintain services, it also recognises the innovation shown to increase capacity for our passengers and provide them with the additional services we know they want to see; as well as reward those working on the shop floor and behind the scenes.
“The recognition is an amazing achievement – and our plans for the future will continue to transform this railway for the better.”
Beating competition from over 20 other train operators, FGW was also highly commended in three other categories: Internal Communication; Technological Innovation for its joint ticketing partnership with Singapore Airlines, and the Diversity and Inclusion Award for our Respect and Dignity campaign.